Notices & Alerts

 

Stay Informed

Notices & Alerts

Current billing notices, weather advisories, holiday closures, and service updates from DeKalb Utility District.

Service / Outage

WATER OUTAGE UPDATE

JULY 22, 2026 4:30 P.M – REPAIRS ARE 90% COMPLETE. CREWS ARE ACTIVELY TYING IN THE NEW CREEK LINE ON BOTH SIDES, WITH THE MAIN WATER LINE REPAIR EXPECTED TO BE FINALIZED THIS AFTERNOON.  IT TAKES TIME FOR THE WATER SYSTEM TO FULLY REBUILD PRESSURE. (HIGHER ELEVATIONS WILL EXPERIENCE A LONGER WAIT TIME FOR WATER TO RETURN.) YOU WILL LIKELY NOTICE AIR IN YOUR PIPES – THIS IS NORMAL. WE APPRECIATE YOUR CONTINUED PATIENCE AND UNDERSTANDING WHILE WE WORK TO RESTORE NORMAL SERVICE.
Service / Outage

WATER OUTAGE

Starting July 21, 2026

DUE TO A MAIN LINE BREAK RUNNING THROUGH SMITH FORK CREEK IN THE LIBERTY AREA, SOME DEKALB UTILITY CUSTOMERS WILL EXPERIENCE LOW WATER PRESSURE OR A COMPLETE LOSS OF WATER IN THE LIBERTY, GASSAWAY, HWY 96, AUBURNTOWN, HENLEY HOLLOW, AND LIBERTY TO DISMAL AREAS.

DEKALB UTILITY DISTRICT HAS A SPECIALIZED CONTRACTOR ON SITE MAKING THE REPAIR. WE ARE WORKING DILIGENTLY TO RESTORE WATER SERVICE AS QUICKLY AS POSSIBLE. WE APOLOGIZE FOR THIS INCONVENIENCE AND THANK YOU FOR YOUR PATIENCE.